Flagship Studio Cancellation Policy
Should you have to cancel less than 12-hours in advance, or you are a no show, a charge FOR THE FULL AMOUNT OF YOUR SCHEDULED SERVICE will be administered to your credit card for each booked session(s). We understand things happen that may be out of your control, and wish we didn't have to charge in these cases, (in fact, the only thing we hate about our job is having to enforce our cancellation policy) but please understand that we almost always have a waiting list!
If you arrive more than 10 min late without notice you are forfeiting your scheduled appointment time and may have to wait to be seen. Why? Our appointments are only 20 minutes long, so if we agree to take you 10 minutes late we will most likely run late with every single other client for the remainder of the day/night- that wouldn't be fair to those who show on time, don't you agree? However, we understand that things come up and promise to always do our very best to accommodate you!
Online Shop Return Policy
We accept returns of unopened and unused products within 30 days of the original purchase date. For health, hygiene, and product integrity reasons, we cannot accept returns of any products that have been opened, used, tested, or otherwise removed from their original sealed packaging.
To request a return, please email orders@blushtan.com and include your order number and a list of the unopened and unused items you wish to return. Once your return request is approved, you will be provided with a return shipping label.
Once we receive and inspect your returned items to confirm they meet our return requirements, a refund will be issued to your original payment method, minus any initial shipping costs.
Unfortunately, we cannot accept returns requested more than 30 days after the original purchase date.